Refund Policy

This Refund Policy explains how refunds work for purchases made on the EEAB Studio platform. Payments are processed by Paddle.com Market Limited ("Paddle"), which acts as our Merchant of Record. Please read this Policy together with our Terms of Service.

1.What You Are Purchasing

EEAB Studio operates on a prepaid Credit model. Credits are a digital product that is made available to your account immediately after purchase and is consumed as you use the Service. Because Credits are digital and used on demand, the rules below apply to refunds.

2.General Policy

Except where a refund is required by applicable law (see Section 3) or is expressly stated in this Policy, all purchases of Credits are final and non-refundable, including once Credits have been used. Credits do not expire, so any unused balance remains available in your account for future use.

3.Statutory Rights (EU / UK Consumers)

If you are a consumer located in the European Union or the United Kingdom, you may have a statutory right to withdraw from a purchase of digital content within 14 days.

4.Merchant of Record

Purchases are sold and processed by Paddle.com Market Limited, which acts as the Merchant of Record (reseller) for EEAB Studio. Your order confirmation and billing receipts are issued by Paddle, and approved refunds are returned through Paddle to your original payment method.

Paddle's own buyer terms and privacy policy also apply to your purchase: paddle.com/legal/buyer-terms and paddle.com/legal/privacy.

5.How to Request a Refund

To request a refund, email us at ceo@eeabstudio.com and include:

• The order or receipt ID from your Paddle confirmation email.
• The email address associated with your account.
• The reason for your request.

We aim to acknowledge refund requests within 5 business days. Approved refunds are returned to your original payment method via Paddle, typically within 5–10 business days, depending on your bank or card issuer.

6.Situations Not Eligible for a Refund

Except where required by applicable law, the following are not eligible for a refund:

• Credits that have already been used, in whole or in part.
• Promotional, bonus, or free-trial Credits.
• Requests made after any applicable statutory withdrawal period has expired, where no other legal right applies.
• Purchases where access has been suspended or terminated due to a breach of our Terms of Service.

7.Chargebacks

If you have a concern about a charge, please contact us first at ceo@eeabstudio.com so we can resolve it quickly. Initiating a chargeback or payment dispute without contacting us may result in suspension of your account while the dispute is investigated.

8.Changes to This Policy

We may update this Refund Policy from time to time. When we do, we will update the version number and "Last Updated" date at the top of this page. Your continued use of the Service after the effective date of an updated Policy constitutes acceptance of the changes.

9.Contact Us

For refund requests or questions about this Policy, please contact: